The New York news conference to announce the merger of two companies was a big event, designed to garner news coverage from major financial media. The mood was celebratory, as executives boasted about a bright future for the merging companies and their expectations to generate customer benefits and shareholder value. Many months later, after regulators denied the transaction, the ...
The team was excited when Lisa arrived as the new department leader. Everyone was glad to see the former leader leave the company after several personality conflicts and department setbacks. They praised Lisa, hoping she would restore normalcy to the group. But Lisa had enough experience to know that simply looking better than her predecessor was not enough to solve ...
The team was excited when Lisa arrived as the new department leader. Everyone was glad to see the former leader leave the company after several personality conflicts and department setbacks. They praised Lisa, hoping she would restore normalcy to the group. But Lisa had enough experience to know that simply looking better than her predecessor was not enough to solve ...
In this series we’re discussing seven keys to successful business startups. The sixth key is to know the condition of your business. The owner of a chain of retail stores hired my consulting practice years ago to help their struggling business. This was a $5 million a year operation, yet, when I asked for financial information, they had no answers. ...
One of the responsibilities of a CEO is to manage risks. Last month when United Healthcare’s CEO was murdered, this tragedy highlighted a risk that will probably now receive significant attention. That’s the risk of unhappy customers responding in unexpected ways. The bigger the company, the more removed CEOs can become from policies and decisions being made at frontline levels. ...
Jeff had a challenging habit: He tended to talk about himself. A lot. His penchant to steer any conversation to a monologue about his activities, interests, and opinions became company folklore. Unfortunately, Jeff’s ability to make himself the center of every conversation also caused coworkers to work hard to avoid him. Proverbs 27:2 challenges us: “Let someone else praise you, ...
When I was a banker I worked with hundreds of small businesses, most of whom never had a budget for their business. They sometimes pulled together projections to obtain a loan, but they rarely used them for comparison purposes later. Although a budget is simply a tool to help you compare your original expectations to your actual results, it ...
When I was a banker I worked with hundreds of small businesses, most of whom never had a budget for their business. They sometimes pulled together projections to obtain a loan, but they rarely used them for comparison purposes later. Although a budget is simply a tool to help you compare your original expectations to your actual results, it ...
After Bud Light’s misstep of spotlighting a transgender spokesperson, you’d think that most corporations would avoid making the same mistake. But recently, Doritos headed down the same path. Doritos Spain featured a transgender singer who supposedly had made past inflammatory and sexualized comments that were offensive to many Doritos customers. The backlash was swift as many conservative posts called for ...
My friend, Ray, is a senior executive in a national firm that relies heavily on hiring new college graduates. Ray shared that the pay and promotion expectations of these younger workers sometimes seem unreasonable. But since this next generation is critical to his workforce, Ray’s firm had to find solutions. By studying the problem, they came up with a creative ...
Equipping Others to Do Work Differently
