After waiting fifteen minutes to get my food, I finally saw the problem. The layout of the drive-through window was inefficient. The Order Taker walked to the other end of the building to run my debit card for payment. Also, the food preparation was far from the drive-up window, requiring many extra steps. The employees weren’t provided what they needed ...
When I was a young banker, our bank’s business development leader announced a citywide blitz. All commercial lenders and business development professionals were commanded to go from business-to-business to promote the services of our bank. Calling on perfect strangers unannounced was very unsettling for me. Fortunately, our leader wisely decided to send us out in pairs. My partner and I ...
When Hobby Lobby sued the U.S. government over the healthcare mandate in 2012, a significant legal issue arose for the court to decide. The issue was whether companies had religious freedoms. Individuals have long had religious freedom, but the Courts hadn’t yet decided whether businesses had similar rights. One factor that swayed the court was that Hobby Lobby had a ...
Beau Johnson, author of On Purpose, shared with our Faith Incorporated audience about four seasons of our work life. After the Identity season, Beau suggests that we enter the Exploration season. God has equipped you with skills and passions that will advance your career and your contribution to society. You will, however, need a season of exploration first. In Ecclesiastes ...
Kim packed all her belongings and moved across country to take a new position selling hearing aids. The very first month Kim’s boss coached her on how to deceive the customers about their hearing aids to increase sales. When Kim told her boss that she was not comfortable lying to the customers, she was fired. This boss had no concern ...
Jeff was expanding his tree service into a new city. While building his business there, Jeff met Bob, a young competitor. Jeff worked hard to build his business, but rather than trying to crush the competition, Jeff decided to mentor Bob. He even referred work to Bob’s company occasionally. After Jeff died in a tragic accident, Jeff’s son invited Bob ...
For a while, I worked for a banker who had a fierce competitive rivalry with his cousin. There were seasons when the rivalry was more intense due to their personal conflict. My peers started realizing that if they had a loan prospect who was also getting a bid from our rival bank, they could stir up the rivalry to their ...
When we formed an event team in St. Louis years ago, one of the first roles we filled was a Prayer Coordinator. Over the years we’ve experienced intense spiritual battles before events. At our first event our team had some major medical challenges brewing. We began funneling our prayer requests to our prayer team. The power of prayer was incredibly ...
My associate, Mike, and I were trying to find the Skywalk in downtown Des Moines without going outside into the torrential rain. We thought we had succeeded when we saw the S sign over a staircase. But then we discovered that the staircase was closed for construction. Mike asked a nearby construction worker if he knew a way to the ...
Nehemiah, with God’s help, remarkably rebuilt Jerusalem’s walls in only 52 days. For most people it would be a time to celebrate. Instead, Nehemiah had a dream of rebuilding the whole city, not just the walls. But it was going to take the help of the people, money, and resources. Nehemiah realized he needed to involve everyone. Nehemiah 7:5 says, ...
Equipping Others to Do Work Differently
