This year a friend asked me to help with a tax hotline on a local television station. Since I’ve done taxes for over forty years, I thought it might be fun, and accepted. For 3 ½ hours the phone rang nonstop with person after person calling with their tax questions. The work was exhausting, and, it was a little frightening ...
When I graduated from college, I started working for a CPA firm just as tax season began. Working seven days a week for weeks at a time was exhausting and could surface short tempers and infighting. In the middle of March, the firm decided we needed an evening to relax. They hosted a fun evening of card games and refreshments. ...
In 2002, Bill Duffy’s client, professional basketball player, Anthony Carter, had an option to continue playing for the Miami Heat for $4.1 million. But Duffy, Carter’s agent, somehow forgot to make the necessary arrangements by the deadline. Because Carter had a challenging year in basketball that year, Duffy’s mistake cost Carter over $3 million in lost revenue. Many would dodge ...
Equipping Others to Do Work Differently
