At my college graduation, the emcee requested that the audience hold their applause until all graduates had walked across the stage. When I crossed the stage, however, I saw my father leap to his feet and yell, “Way to go, Rick!” During my youth, my father wasn’t someone who gave much affirmation, but in that one moment, I knew my ...
Gallup’s new book, “It’s the Manager,” uncovers several findings that point to the importance of hiring the right managers. A key factor is their ability to inspire their team to be more engaged. Gallup’s research discovered that roughly a third of employees in the U.S. are highly engaged. However, in successful businesses, engagement can reach as high as 68%. This ...
Gallup’s new book, “It’s the Manager,” uncovers several findings that point to the critical nature of hiring the right managers. One factor is understanding why engagement is so important. Gallup highlights that in previous decades workers ranked their family, having children, owning a home and living in peace as priorities that came in above having a good job. But in ...
In a CNBC article, Ginni Rometty, CEO of IBM, claims that their Artificial Intelligence system now predicts with 95% accuracy employees that plan on leaving the company. To gain these insights, it requires IBM to track each employee’s activities and behaviors very closely. Although it’s easy to see the value to IBM’s productivity, it makes me wonder how the employees ...
One of my most challenging faith struggles is hiring a new employee when cashflow is uncertain. That’s when I struggle knowing if I’m taking a step of faith or making a stupid decision. When I examine the large steps of faith taken by many in the Bible, it seems that the key is knowing what God is asking you to ...
Rider’s University recently eliminated Chick-fil-a for consideration for an on-campus restaurant. When Cynthia Newman, former Dean of Rider’s University Business School, was provided talking points about the University’s decision, she realized that she was being required to speak against her own personal Christian values. So, she resigned. Standing firm in our faith in today’s culture can now require us to ...
William Rick Singer started a business 25 years ago with a vision of helping students navigate the higher education maze. Along the way, Singer realized that there were wealthy people willing to pay significant amounts to get their average children into premier schools. According to the Wall Street Journal, Singer’s business began devising schemes to hire test takers to sit ...
Skills and knowledge are necessary for executing company objectives. Maintenance crews resolve downtime issues. Sales teams work to understand customer needs in order to sell products and services. Customer service provides the organizations soft touch expression. Each area has a skill set that is critical to the success, efficiency and performance of that department. As a leader, it’s important to ...
Awhile back, I had a concern to address with another ministry leader. I sent him an email and requested a response. After no response, I began imagining all kinds of reasons why this person had not responded. I foolishly sent off another email and unloaded my frustrations, marking the email as urgent. This ministry leader called and apologized for not ...
Years ago, Vermeer Corporation in Pella, Iowa was developing disaster recovery plans for their business. As they wrapped-up, the person guiding them through their plan reportedly said, “The last potential disaster we need to consider is a tornado.” He went on to say, “The odds of being hit by a tornado are unlikely. Let’s only take buildings 5 and 6 ...
Equipping Others to Do Work Differently
