In Harvard Business Review, Susan Peppercorn highlighted five questions to help you retain your employees. Today I want to talk about the second question, “Do you feel a sense of purpose in your job?’ Many employees do serve meaningful roles in your company. But if they don’t know how to connect their work to your mission, work likely feels like ...
With inflation increasing wages, and employers struggling to find new employees, employee retention has become critical. Executive coach and speaker, Susan Peppercorn, developed a list of five key questions to help you retain key employees. The first question is “How would you like to grow within this organization?” Two-thirds of people leave jobs due to a lack of career development ...
A friend of mine recently started a new job with a large organization. The job is completely remote causing her to be isolated in her home all day, each day. She often feels disconnected and she has little opportunity to become acquainted with her peers. Loneliness is a challenge employers need to be aware of for their remote workers. For ...
My friend, Jim, recently shared with me a new idea they have implemented in his company to encourage generosity. Jim uses a new app called Grateful for Giving. Jim’s company purchases gift cards to give to his employees or customers that entitle them to give to any charity of their choice. These cards direct the recipient to the app to ...
Altruism is when we act to promote someone else's welfare even at a risk or cost to ourselves. According to research conducted by the University of Wisconsin – Madison in 2013, altruism in the workplace has many benefits. A Fast Company article highlighted some benefits of altruism. Altruists are more likely to help fellow employees, be more committed to their work, ...
Valentine’s Day has historically been the 2nd busiest day of the year for restaurants after Mother’s Day. This year will be challenging for restaurant owners due to Covid and staffing issues. To make matters worse, when staffing is limited, that’s the most likely time for restaurant workers to receive complaints. A local fast-food restaurant near me has proactively addressed this ...
My wife, Kathy, makes it a habit to stop people in a military or police uniform and thank them for their service. Lately, she has begun doing the same thing with waiters and waitresses. I’ve noticed many restaurant employees seem overwhelmed lately, resulting in more opportunities for Kathy’s gift of encouragement. After she thanks a server for their service, Kathy ...
Did you know that Martin Luther King Jr. was born Michael King? In 1929, Dr. King’s father spent time in Germany admiring the reformer, Martin Luther. This event moved Mr. King and his teenage son to change their names to Martin Luther King and Martin Luther King, Jr. Carrying the name of a great reformer like Martin Luther impacted Dr. ...
In a 1967 sermon, Martin Luther King Jr. said, “Before I was a civil rights leader, I was a preacher of the Gospel. This was my first calling and it still remains my greatest commitment. You know, actually, all that I do in civil rights I do because I consider it a part of my ministry. I have no other ...
Last month, Ryan Brandt, a waitress in Arkansas, received a tip of $4,400! The customer requested that she split the tip with the other waitress that served this group. Brandt’s manager, however, demanded that she share it with the whole staff, counter to the restaurant’s previous practices. The customer learned of the manager’s demand and asked for his tip back ...
Equipping Others to Do Work Differently
