Excellence

A Race to Hire

2023-01-27T17:10:10-06:00February 15th, 2023|Tags: , , |

Many small businesses are still trying to hire enough people to cover their workload. When you lead a small business, the frequency of hiring new employees is usually not that common.  So, when your team is overwhelmed and you feel you need to hire additional help, it’s easy to move too fast. Instead, wisely pause and think through the important ...

A Raw Apology

2023-02-10T21:16:17-06:00February 10th, 2023|Tags: , , |

According to the Wall Street Journal, Graza, a startup that sells squeezable bottles of olive oil, recently had a packaging and delivery problem that negatively impacted thousands of customers.  The CEO, Andrew Benin, did not hire a consultant, instead he drafted a raw apology email to 35,000 customers. The key to his apology was that he personally and sincerely ...

A Tarnished Legacy

2022-12-26T12:04:49-06:00January 6th, 2023|Tags: , , |

Recently, I received an email from the daughter of a Christian author I met years ago. The email said, “If you knew my father, visit this website.”   Instead of a tribute to his passing, this website was a diatribe by his daughter on what an adulterous and hypocritical man her father had been. There are two sides to every story, ...

Honoring Our Military

2022-10-21T15:27:53-05:00November 11th, 2022|Tags: , , |

At a Casey’s General Store, my wife, Kathy, stopped a young man in an Army uniform to thank him for his service, then paid for his gas! Kathy, then, asked this soldier if he’s often thanked for his military service.   This polite soldier simply said, “No ma’am.”  The lady in front of me then turned and thanked this soldier, then ...

Faith at Work Is Trending

2023-04-02T09:55:54-05:00September 9th, 2022|Tags: , , |

A recent Marist Poll on Faith in America discovered a higher level of faith in the workplace than what many business leaders might expect. For instance, 37% of people polled said that religion played at least a minor role in their decision on where to work.  Furthermore, 32% said that they base most of their business decisions on their ...

Eliminating The CLowns

2023-04-01T18:58:56-05:00September 7th, 2022|Tags: , , |

Olathe Kansas Fire Chief, Jeff DeGraffenreid, recently shared that part of the fire department’s role is to help educate children on fire safety. Years ago, the Olathe Fire Department decided to use clowns to better engage with the children.   For years, the program was successful, until recently when clowns became viewed as creepy.   Jeff decided to eliminate the clown ...

The Bumper Sticker Lady

2023-02-18T16:49:59-06:00August 25th, 2022|Tags: , , |

While driving through Chick-fil-a, I noticed two bumper stickers on the car in front of me. One said, “Separation of Church and State.” The other said, “I don’t care what the Bible says.”  Yet, this female driver told the order taker, “I just love Chick-fil-a!” It seemed that this person likely didn’t understand the irony in her love for ...

Hiring the Best

2023-02-18T15:54:41-06:00August 16th, 2022|Tags: , , |

King Solomon was charged to build God a vast temple but was wise enough to know that this task was beyond his experiences and skills. So, he reached out to Hiram the King of Tyre.   Hiram had proven himself previously by providing the skill and materials for building King David’s palace.   Even though Solomon had 180,000 craftsmen, in 2 ...

Enduring Work: Part V

2023-02-18T15:39:24-06:00August 12th, 2022|Tags: , , |

Bezalel was a craftsman who modeled enduring work. In this series we’re discussing the different attributes that made Bezalel’s work so lasting.   The final attribute is knowledge.   My mother’s nursing home called about my mother’s medications. I asked Kathy to speak to her, because I didn’t understand what she was talking about.  Had the nursing home called about mom’s ...

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