Excellence

Compelling Ask

2019-02-17T01:18:23-06:00February 22nd, 2019|Tags: , , |

A study conducted by Harvard Business Review suggests that 75% of customers won’t buy unless asked. The study also reports over 50% of sales professionals don’t ask. Therefore, 50% of the time, business is left on a table full of opportunity. In John 5:6, we read of Jesus’ compelling ask, “When Jesus saw him lying there and learned that he ...

No Phone Support

2018-11-19T16:18:57-06:00November 19th, 2018|Tags: , , |

A software we have subscribed to for years has been easy to use. Because the product was user-friendly we never contacted this software company for help, until recently. When we tried, we discovered that to minimize expense this company proudly declares that they have no phone support. Instead of considering their customer’s needs, this company appears to be more concerned ...

Spotless Service Center

2016-04-26T13:24:20-05:00May 2nd, 2016|Tags: |

Recently, I took my car to a local Toyota dealership for its regular maintenance. This service center amazed me. It was spotless! As a child, I visited many dealerships where my grandfather worked as a mechanic. None of them came close to measuring up to the look and feel of the near perfection of my Toyota dealer’s service center. Cars ...

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