Management

Perpetual Training

2023-02-18T16:12:10-06:00August 18th, 2022|Tags: , , |

August is a special month for many children. First graders graduate to second grade, fifth graders become middle schoolers, and eighth graders become high schoolers.  There is a clear progression in school that provides a sense of accomplishment as students move from one grade to another. Through this time-tested system, young students develop and mature intellectually and emotionally.   Many ...

A Father’s Journey

2022-06-20T14:01:26-05:00June 17th, 2022|Tags: , , |

Family business and fatherhood are often messy. I previously worked for a man who had five children from two marriages.   His love for his business often harmed and exasperated his children. He hired, fired and rehired his oldest son, with years of estrangement between them. The son eventually left the business.   This father next hired and fired his son-in-law. ...

Husband and Wife Teams

2022-06-15T13:58:51-05:00June 10th, 2022|Tags: , , |

My friend, Tim, and I were recently talking about him buying a business that needs a new direction. He became most excited by the prospect of his wife being part of the business.   The business being considered needs fresh ideas and a new direction, which is his wife’s strong suit. Tim’s strength is being a good operator of the ...

Controlling Chaos

2022-05-05T20:04:23-05:00May 26th, 2022|Tags: , , |

With low unemployment and many businesses experiencing growth beyond their staffing capacity, many workplaces are experiencing more chaos than usual. Your staff may be feeling hopeless.  People have an amazing ability to suffer through trials when they have genuine hope that there is an end in sight. When they reach the point of hopelessness, then serious problems arise.  Romans 8 ...

Daylight Savings Time Debate

2022-03-30T19:58:47-05:00March 14th, 2022|Tags: , , |

In 1916, Germany and parts of Canada concluded that Daylight Savings Time would conserve energy. Since that time Daylight Savings Time benefits have been greatly debated. Some countries embrace the concept, while others despise it.   There are some problems that have indisputable fact-based solutions. There are other problems, however, where the facts are debatable. It appears that Daylight Savings Time ...

Empowerment or Micromanaging?

2022-03-28T14:26:44-05:00March 2nd, 2022|Tags: , , |

While interviewing a new job applicant, I invited our team to join the interview. Later in the interview our applicant had some questions of her own.   She specifically wanted to know if we would be “micromanaging” her. A couple of our staff members chuckled at her question.   One team member told her, “We hire good people then let them do ...

Abusive Customers

2022-03-21T11:30:13-05:00February 22nd, 2022|Tags: , , |

There’s an adage that “the customer is always right.” Unfortunately, that’s not always the case. Sometimes customers are just mean and unreasonable. This year we have seen an unprecedented number of assaults on airlines as tensions seem to skyrocket. Many flight attendants have been cursed and even assaulted for trying to do their jobs, especially their legal requirement to enforce ...

The Source of Strife

2022-03-19T18:11:37-05:00February 16th, 2022|Tags: , , |

My son lives in a residential home with five young men who all have some form of special needs. The young men get along great most of the time, but occasionally, the parents are a different story. For a while there was a parent who constantly complained and gossiped about the staff or other parents. It made for an unhealthy ...

Be Forewarned

2022-01-01T15:19:44-06:00November 8th, 2021|Tags: , , , |

Years ago, our son’s psychiatrist forewarned us that Jeremy would likely struggle during Daylight Savings Time. Jeremy, like many young adults with autism, struggles emotionally in the fall with time changes and allergies. By being forewarned, it was easier for us to be patient and to help Jeremy navigate the oncoming fall season. In our workplaces, it’s likely that we ...

Creative Care

2021-10-06T13:19:15-05:00October 1st, 2021|Tags: , , , |

With significant worker shortages throughout the country, many employees are being asked to work double shifts and are now showing signs of exhaustion. Bojangles Famous Chicken restaurants decided to make a bold move to do something about their employee’s exhaustion. Bojangles closed all company owned stores on two different Mondays and made those paid days of rest for their staff! ...

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