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There’s an adage that “the customer is always right.” Unfortunately, that’s not always the case. Sometimes customers are just mean and unreasonable.
This year we have seen an unprecedented number of assaults on airlines as tensions seem to skyrocket. Many flight attendants have been cursed and even assaulted for trying to do their jobs, especially their legal requirement to enforce wearing masks.
Some airline customers have been unruly and some even slanderous to flight attendants, resulting in the customers being physically removed from their flights and charged with assault among other charges!
Proverbs 30:10 teaches, “Do not slander a servant to their master, or they will curse you, and you will pay for it.”
As good shepherds and employers, we should look for ways to protect our staff against customer abuse.
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