The Gallup organization polled Americans to determine in which institutions they had the most confidence. After the military, small business was second in the Gallup ratings, with 68% of the population trusting them more than other institutions. Big business was 12thon the list with only 23% trust. Although there are multiple reasons for the huge gap in trust, it seems ...
For years, a friend of mine went every Tuesday evening to a specific bakery to collect their leftover bread. He delivered the bread to a homeless shelter for their breakfast the next day. This bakery could have marked down the price of the bread and sold it the next day. But, rather than squeeze every dollar of profit out of ...
At a staff meeting, we were discussing holiday time-off. I said, “Our landlord is taking an extra day off for the holidays. We can do that as well if you want. It doesn’t matter to me because I’ll probably work that day regardless.” Later, one of my staff called me out on my foolish statement. I was told, “You made us ...
My wife, Kathy, is masterful at showing recognition and appreciation to others. It’s rare for me to go into a retail store or business with Kathy without seeing her stop to praise someone for a job well done or to appreciate their value. There’s a difference between recognition and appreciation. Recognition is when you give positive praise or feedback for someone’s ...
After the American Revolution, Christmas was viewed in America as an English custom and not widely celebrated. According to Wikipedia, in the 1820s, story tellers like Washington Irving and others encouraged new Christmas traditions. In 1822, Clement Clark Moore released a poem now known as “Twas the Night Before Christmas.” It was these stories that popularized exchanging gifts, and many believe ...
A friend of mine believes that if he voluntarily pays his employees to be off work on Christmas, that they should know what Christmas means to him. Each year at Christmas time, my friend hosts a party for his employees and their families. Before passing out gifts to each child, he shares about the gift God gave us by sending ...
A recent “Pew Research Center” poll found that seven in ten Americans say that trust in society is declining. Four in ten think that declining trust is “a very big problem.” Yet, a Wall Street Journal article notes that despite declining trust in institutions, many new digital applications are transforming our trust in each other. Consider the trust required to ...
Many others have taught on the importance of engaged employees. Extremes, however, can be dangerous. New research by Professor Bunderson at Washington University discovered that when someone feels called to a profession, they tend to have a greater sense of moral duty. This moral duty can go to extremes; leading to being overly demanding of their superiors and suspicious of ...
Organizational health is the framework many business coaches use to help optimize all the functional areas of business. The parts of the body can be used as a tool to demonstrate a healthy organization. The heart represents (core values & mission), the head (innovation & development), the hands (processes & systems) and feet (sales & marketing). Ephesians 4:16 says, “Christ, from ...
A recent study by Family Enterprise USA states “only 7% of next gens think their family business has a strategy fit for the digital age.” The next generation has a clear advantage to curate ideas, to streamline processes using technology and to understand how to serve their market in a new, fresh digital way. This time in history is dynamic ...
Equipping Others to Do Work Differently
