Years ago, I felt slighted by an organization. Over time, the conflict in my mind became even bigger, leading me to send an email to the CEO expressing my concerns. This leader never responded, leading me to even greater anger and frustration. Finally, I scheduled a time for coffee to confront the CEO directly. The meeting was an embarrassment as ...
This week we’re discussing some of the causes of conflict in today’s workplace. One of those causes is hatred. Years ago, at a Graduate School of Banking event, a comedian asked everyone to stand. He then asked us to look to the person to our right. He then asked everyone to look to the person to their left. Then he ...
Since the level of conflict in our culture seems to be rising, this week I want to share some of the primary causes of conflict in the workplace. Anger is the first one. Some people are situationally angry, others are more persistently angry. Years ago, I worked with a persistently angry person. Many days this person could be pleasant, but ...
Steve and I were recently discussing the level of anger that seems to be growing in our country. He made a great analogy. If the boiling point is 212 degrees, he believes many people are currently walking around at about 190 degrees. If a negative event happens, suddenly that person may boil over. Their anger can cause a chain reaction ...
People sometimes easily send me their thoughts after reading our email versions of Integrity Moments. But it’s far more difficult for our radio listeners to respond. Therefore, sometimes it feels the radio version is less effective. Unless I have encounters like I did recently. The property manager who cares for our building recently stopped me to say, “I walked by ...
The meaning of Christmas has been highjacked before. According to Wikipedia, in the 17th century the Puritans banned the celebration of Christmas, because it became known for drunkenness and other mischief. Although Christmas was restored in 1660 as a holiday it still was in disrepute and not a prominent celebration until the 19th century thanks to Charles Dickens and other ...
This week we’re discussing Unconventional Business Leaders. Unconventional Business Leaders are people who cherish relationships. Paul was a business owner who admits he used to be a tyrant. Over the years he developed a philosophy that his employees owed him, and that Paul didn’t owe them anything, but, a paycheck. After working through our “FIRE in the Workplace” study, Paul ...
An acquaintance of mine was reportedly so focused on the mission of helping orphans that when someone new would call for an appointment he would say, “If this meeting won’t somehow help an orphan, I really don’t have time to meet.” Having clarity of what your mission is, and sticking to it, is the best way towards success. However, we ...
Many companies consider the day after Thanksgiving a holiday. However, the financial firm where Jaime previously worked stayed open till 1 p.m. One year, the co-founders surprised Jaime and her peers and let them take the day after Thanksgiving off from work. These co-founders personally covered the shifts of all the staff so their team could spend more time with ...
When my wife, Kathy, arrived at the nursing home, her mother tearfully said, “Please get me to the bathroom!” Kathy discovered that her mother had been overlooked by the nurse all day! Her mother’s clothes were soaked in urine and she was not even fully dressed. Kathy asked for the nurse assigned to her mother. When Kathy addressed her concerns, ...
Equipping Others to Do Work Differently
