Human Resources

The 4 Cs of Hiring: Part I

2024-08-09T11:22:37-05:00August 19th, 2024|Tags: , , |

One of the most basic problems in business is assuring we have the right people in the right positions.  Moses was “burned out” judging all the Israelite conflicts. His father-in-law, Jethro, gave him wise counsel in Exodus 18.   “Teach them (God’s) decrees and instructions, and show them the way they are to live and how they are to behave. ...

Tough Questions

2024-08-09T11:25:21-05:00August 14th, 2024|Tags: , , |

A friend of mine had history with a publicly traded company that had invested heavily in a DEI program. He believed their program was harming the business. He called a board member to ask a simple but profound question. “What problem were you trying to solve with this program?” The program has since been discontinued. Many businesses get caught ...

Workplace Stress Abounds

2024-08-09T11:30:41-05:00August 7th, 2024|Tags: , , |

According to a Gallup State of the Workplace 2023 survey, 44% of global employees experienced daily workplace stress in 2023. This was an all-time high for the second year in a row!  Worse yet, we have a growing mental health crisis leaving us short of psychiatrists and behavioral health professionals to care for our employees. Kathy and I recently ...

The Pain of 50/50 Partners

2024-08-09T11:41:40-05:00July 30th, 2024|Tags: , , |

Justin wanted to join the insurance industry, so he became 50/50 partners with an experienced insurance broker who claimed to also be a follower of Jesus. When Justin’s partner started violating the partner agreement and breaking the law, the situation became tense.   Unfortunately, in business, when there are only two equal partners you are bound together much like an ...

Both Sides of the Story

2024-08-09T11:44:44-05:00July 26th, 2024|Tags: , , |

As a leader, there are times when I must referee between two staff members who have a dispute with each other. I remember years ago, I had an employee who voiced a legitimate complaint about another employee.   This person provided a lot of compelling information against their co-worker. Their story was so convincing that I sided with them and ...

Being Unclear is Unkind

2024-08-09T12:16:28-05:00July 2nd, 2024|Tags: , , |

Sometimes the best nuggets of wisdom are found immediately after interviewing someone. Recently, I was video interviewing Scooters Coffee franchisee, Tracy Bouwens.   After we finished, we discussed some common challenges of managing employees. Tracy told me that a common refrain in her workplace is, “Being unclear is unkind.”  Tracy mentioned those times when we avoid hard conversations because we’re ...

Respecting Others in the Workplace

2024-10-12T14:55:43-05:00June 4th, 2024|Tags: , , |

A new HR Brew/Harris Poll found that 41% of respondents say that conflicts related to faith have caused tension in their workplaces. Additionally, these types of disputes have increased due to the Israel Hamas armed conflict.   For employers, this can be challenging. As much as we need teamwork and unity, modern day issues can put team members at odds ...

A Biblical Approach to Performance Reviews: Part IV

2024-10-12T15:24:51-05:00May 23rd, 2024|Tags: , , |

In the book of Revelation, Jesus gave performance reviews to seven churches. Jesus provided us a good format for our employee’s performance reviews.  Regardless of how bad these churches had acted, Jesus finished his final section with hope and encouragement. Jesus wanted what was best for them, so He closed His letters with the benefits and rewards possible, if ...

A Biblical Approach to Performance Reviews: Part III

2024-10-12T15:26:43-05:00May 22nd, 2024|Tags: , , |

In the book of Revelation, Jesus gave performance reviews to seven churches. In the third section of the letters, Jesus identified corrections needed and potential consequences.   Jesus demanded they repent from their inappropriate actions, and shared what the consequences might be.  There are times that our employees act badly or engage in activity that is harmful. This needs to ...

Employee Assistance

2023-12-31T11:36:36-06:00January 5th, 2024|Tags: , , |

Occasionally, I’ve witnessed an employee facing a crisis that grieves me. I want to help, but sometimes it’s more than I can do personally.   Fortunately, there are possible solutions like establishing employee assistance programs. A Corporate Assistance Program I’m familiar with allows the company and team members to donate money to a fund designed to help employees through crises and ...

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