Last month, Ryan Brandt, a waitress in Arkansas, received a tip of $4,400! The customer requested that she split the tip with the other waitress that served this group. Brandt’s manager, however, demanded that she share it with the whole staff, counter to the restaurant’s previous practices. The customer learned of the manager’s demand and asked for his tip back ...
Years ago, I was involved in planning a new school. We had a meeting where our launch team was seeking wisdom from a group of experts about who should be our target customer. Unfortunately, our launch team had our own agenda that significantly differed from the experts. Our team doubted their collective wisdom because of our personal biases. Months later, ...
Life has some similarities to a football game. Our lives are broken up into 4 quarters with some people living in overtime. Like a football game, the goal is to finish well, assuring that you leave all you have on the field with no regrets. What can be easily overlooked is the purpose God has for each quarter. Since the ...
13,000 people responded to the Faith at Work: An Empirical Study funded by The Lilly Endowment. One question asked was, “Do you agree that skills and habits you have learned from your faith community help you succeed at work?” 58% agree that what they have learned from their church has helped them succeed at work. For evangelicals, that percentage soared ...
Starting and growing a small business requires hard work, courage and wisdom. Where you go for wisdom can make or break the future of your business. According to Greenlight research, 35% of 13 through 20-year-olds have turned to TikTok for personal-finance and investing advice. Is getting advice from inexperienced 20-year-olds a wise idea? No, but there is a source of wisdom ...
Years ago in banking, my administrative assistant grinned when she said, “You’re going to love your next appointment.” Waiting for me in my office was a young man. When I asked how I could help, he said, “I need to borrow money to buy a Steinway Piano.” I humored him and asked how much a Steinway would cost and how ...
When my youngest daughter was a teenager, I remember one day giving her some advice, I was stunned by her response. She said, “Dad, I suspect what you are telling me may be correct, but I’m the kind of person that needs to experience it on my own.” Sure enough, she ignored my advice and it cost her significantly. Being ...
This year a friend asked me to help with a tax hotline on a local television station. Since I’ve done taxes for over forty years, I thought it might be fun, and accepted. For 3 ½ hours the phone rang nonstop with person after person calling with their tax questions. The work was exhausting, and, it was a little frightening ...
A Harvard Business Review article titled “Creating Space for Religious Diversity at Work” highlights ways companies may respect those with different religions in their workplace. The authors identified two principles to help build what they call an “elastic hybrid organization.” The first principle includes cultivating vagueness around how the organization’s purpose relates to religious practice. An example might be a ...
Even if you agree with the merits of doubling the minimum wage to $15 per hour, in my opinion, the timing of this mandate should be seriously considered. The industry that uses the most minimum wage labor is the leisure and hospitality industry. The most devastated industry by the pandemic is also the leisure and hospitality industry. If we dramatically ...
Equipping Others to Do Work Differently
