In our age of instant social media reactions, large bureaucratic organizations are struggling to respond quickly enough. Look at Boeing’s troubles with their 737 MAX planes. Boeing had been a respected organization, but their response to two major crashes and hundreds of deaths was not swift enough for the intense social media backlash they received. Boeing’s brand has been dramatically ...
In business, our mistakes can haunt our reputation and undermine our growth opportunities. In today’s social media world, your reputation can be destroyed almost instantly. The Apostle Paul modeled three steps he took to rebuild his reputation from being Saul, the persecutor of Christians, to becoming the Apostle Paul, the Christian evangelist. The first step Paul took was to confess ...
Deborah Grayson Riegel writes in a Harvard Business Review article how to correct leadership mistakes in a healthy manner. Riegel encourages us to take three steps. The 3rd and final step is to, “share what you will do differently next time.” This step requires self-reflection. We need to pause and reflect on what part we had in the mistake and ...
Some leaders refuse to admit their mistakes. Instead, they double-down and add another lie to the situation, holding fast to their original position. Sometimes, due to pride, leaders hold fast even with irrefutable evidence that they are lying. Over the years, I’ve learned that when I make a mistake, my best path to reconciliation is to own the mistake. If ...
Although some of us have a vast number of social media “friends,” having someone you deeply confide in seems less common. My pastor recently highlighted three elements he believes is needed to have a truly close friend: Proximity, Presence, and Transparency. At some point we need to spend time face-to-face with a friend. We then need to be willing to ...
Equipping Others to Do Work Differently
