There are industries that are trained to never say they are sorry for their mistakes, often due to legal liability. The irony is lawsuits often arise because someone didn’t hear the words, “I’m sorry.” Imagine your frustration if someone driving a company vehicle ran a red light and destroyed the side of your car, but they refused to say they ...
Prior to the pandemic, my son, was working for a sheltered workshop. His role was to assemble laboratory kits and scan information for a local laboratory. When the pandemic forced the sheltered workshop to shut down, the laboratory could not complete their promised shipments to their customers. They understandably chose to pull their business from the sheltered workshop and move ...
In this series, we’re discussing roles and responsibilities. We’ve discussed finding the right people and clearly defining roles. When God commanded the Israelites to build a tabernacle, there was a building phase that later became the maintenance phase. Bezalel was the perfect man called to lead the craftsmen during the building phase of the tabernacle. Exodus 38:22 says, “Bezalel the son ...
In this series, we’re discussing roles and responsibilities. After Moses identified those people God called to a specific role, the next step God took was to clearly define their responsibilities. God charged the Levites with caring for the tabernacle. But to avoid confusion, He clearly defined individual duties for the different tribes of Levites. God was specific in Numbers 3:36 ...
In this series, we’re examining God’s wisdom in establishing clear roles and responsibilities for His people. His example can provide guidance for each of us in our organizations. The first step God took with the Israelites was to select and call specific people to specific roles. He selected Aaron and his sons to be priests. He also called Bezalel to ...
Leading up to Labor Day, my friend Scott hosted a 10 day prayer vigil for the marketplace. As we prayed for the businesses of Kansas City, in walked some women from the church carrying tambourines and praising God. Scott introduced me to this group of women by proclaiming that they were the “Seal Team of Prayer Warriors!” Scott then said ...
Sally began by sharing, “I have an employee I need to fire.” After gaining understanding, I asked Sally if her employee was aware of her concerns. She said “no.” Finally, I asked, “If you terminated him today would he be blindsided?” Sally thoughtfully answered “yes.” Sally owed it to her employee to clearly communicate her expectations for his job and ...
One challenge for our team working remotely has been our bookkeeping processes. We tried to use Zoom to resolve these issues but didn’t make much progress. Finally, I met with our bookkeeper in person. Our meeting resulted in creative solutions to develop a more streamlined system. Many companies are calling workers back to the office realizing that innovation has been ...
When I was a child, September was a big month. In our immediate family there were three of us with September birthdays. A birthday is one of the few times in the year to help someone feel special. Holidays are celebrated by all, but a birthday is an opportunity to be personally recognized. Many insurance practices have been built on ...
One business risk often overlooked is the risk of having to pay restitution. According to vocabulary.com, restitution is the act of making up for damages or harm. If you own a restaurant and ruin someone’s lunch, restitution can cost less than $20. But, if you’re a doctor and your patient dies, your restitution could cost millions. What about your industry? What ...
Equipping Others to Do Work Differently
