A team without a functioning overseer will lack the necessary oversight to care adequately for their customers. This became evident when I took my son to a Wendy’s restaurant recently. The young male clerk was busy ringing up customers as fast as possible. The cooks were cranking out sandwiches, and the manager was totally absorbed with the drive-up window. Everyone ...
There are times when a good employee suddenly becomes disengaged. They begin putting in the minimum hours possible. Their work gets sloppy and assigned tasks go undone. Susan David, in a past Harvard Business Review article, has three great ideas for engaging the disengaged: She recommends assigning the disengaged workers more authority and responsibility. She suggests learning from your most ...
In his early 30’s, Jim was charged with becoming CEO of the family business. Jim’s father was a legend in their industry, making this task overwhelming for Jim at times. Jim often confided in me about his fear of ruining the business that his father had built. Joshua had a similar experience. God charged Joshua with replacing Moses, one of ...
Years ago, a consulting client of mine was in a printing-related industry. The two partners had lots of opportunities within their industry, many of which were strategic to their future. That’s why I was stunned when I discovered the two partners seriously discussing buying a donut franchise in addition to their business. Fortunately, I convinced them it was a bad ...
In the book, “The CEO Next Door,” the authors did a deep dive on survey data to determine what attributes surfaced for successful CEOs. Their findings debunked several CEO Myths. One myth that the researchers shattered was that “experience trumps all.” Research revealed that first time CEOs were no less likely to meet or exceed expectations than those with prior ...
In the book, “The CEO Next Door,” the authors did a deep dive on survey data to determine what attributes surfaced for successful CEOs. Their findings debunked several CEO Myths. One of the myths is that “CEOs work harder than everyone else.” Instead, the research discovered that although CEOs work very hard, there was no data suggesting they work harder ...
In the book, “The CEO Next Door,” the authors did a deep dive on survey data to determine what attributes surfaced for successful CEOs. Their findings revealed some insights that debunked several CEO Myths. One myth is that CEOS are destined for greatness from an early age. The author’s research, however, discovered that over 70% of the CEOs they interviewed, ...
In the book, “The CEO Next Door,” the authors did a deep dive on survey data to determine what attributes surfaced for successful CEOs. Their findings revealed some insights that debunked several CEO myths. We will examine a few this week. One finding that resonated with me was what these researchers discovered about the myth that successful CEOs have a ...
According to Baylor University’s “National Survey of Work, Entrepreneurship and Religion,” churches would be more fruitful if they emphasized the integration of faith and work. The survey revealed that “full-time workers who regularly attend a congregation that highlights faith at work, experience higher job satisfaction and job commitment.” Very few churches spend much time teaching their members to apply scripture ...
Michael Porter and Nitin Nohria did in-depth research on how twenty-seven CEOs of large companies spent their time. By tracking each CEOs time for 13 weeks they uncovered many great leadership lessons they discussed in Harvard Business Review. One highlight applicable to all leaders is the need for an overarching personal agenda or plan. The authors stated, “A clear and ...
Equipping Others to Do Work Differently
