In 2014, Amazon began a Pay-to-Quit program. Annually, “fulfillment center” employees had the opportunity to quit and get paid up to $5,000. This was Amazon’s attempt to address the importance of Calling, in what I call the “4 C’s of Hiring.” In addition to Character it’s important you hire those who are called, or feel passionate, about your company’s ...
Rachel, our operations manager, recently surveyed our team members about their preferred communication methods. As I later told Rachel, when I left banking we only had three communication choices: face-to-face, telephone or by mail. Today, the choices are vast and hard to manage, but the most effective communication approach to move a customer to action is face-to-face. In John 6:3 ...
Equipping Others to Do Work Differently
