When I learned my father’s surgery was being done at Research Hospital, I was apprehensive. Research is in one of the most blighted and crime-ridden areas of our city. Safety and level of care were concerns of mine, especially since my wife Kathy was to stay with dad in the hospital. As a former registered nurse, Kathy, has high expectations ...
Recently, my wife, Kathy, and I were discussing a scheduling conflict when Kathy began raising her voice loudly. It was out of character and seemed unprovoked. After Kathy had a chance to process her emotions I learned what was really bothering her. Through teary eyes, Kathy apologized and informed me she was missing her mother. Kathy’s mother recently passed away ...
Years ago, I was reviewing Michael’s personality profile results with him. Michael’s profile came back inconclusive, which meant there was most likely a traumatic event going on in the participant’s life. Michael was evasive but assured me everything was fine. The next day, Michael’s boss called and said, “Your assessment of Michael was correct. He missed work because his house ...
Recently, I had lunch with Jim. Jim was excited to hear that my wife, Kathy, is leading our new Unconventional Business Women ministry. Jim shared a story that put a smile on my face, but didn’t surprise me. Jim shared that he was in a drugstore recently when he saw Kathy. At the time, Jim had a family situation that ...
Customer service complaints and issues are common in almost every business. Often, despite our willingness to help, those doing the complaining are unwilling to be part of the solution. It can be frustrating, regardless of how many solutions are presented, that the person on the other end of the line still seems combative or dismissive. Colossians 3:23 says. “Whatever you ...
Steve and I were recently discussing the level of anger that seems to be growing in our country. He made a great analogy. If the boiling point is 212 degrees, he believes many people are currently walking around at about 190 degrees. If a negative event happens, suddenly that person may boil over. Their anger can cause a chain reaction ...
On April 11, 1945, a Kamikaze pilot attacked the U.S.S. Missouri battleship. Although the pilot succeeded in reaching the target, he failed in his mission, the only casualty was the pilot himself. The crew was about to drop the pilot’s body into the ocean, along with his shattered plane, when Captain Callaghan stopped them. He told his men that this ...
United Airlines experienced a public relations nightmare in April when a video went viral of a paying customer being dragged off a plane. When Dr. David Dao was asked to leave a flight he had paid for, he refused because he had patients to see the next morning. Dr. Dao was manhandled by security, and injured, then dragged down the ...
Today is Maundy Thursday. On the night of the Last Supper, Jesus, the Son of God and Savior of the universe, modeled for us a surprising act. In ancient times, Maundy, which means, washing someone’s dirty feet, was one of the worst jobs a servant could be asked to complete. Yet, on Jesus’ last night on earth, He humbled himself ...
Many immigrants came here looking for a job and a better opportunity for their family. This places the workplace at the center of the highly-charged immigration controversy. Businesses, however, desire good employees at a fair wage, without controversy. They prefer peace. Immigration is one of those problems where you can use the Bible to highlight the need for justice, and/or ...
Equipping Others to Do Work Differently
