At my college graduation the emcee requested that the audience hold their applause until all graduates had walked across the stage. When I crossed the stage, however, I saw my father leap to his feet and yell, “Way to go, Rick!” During my youth, my father wasn’t someone who gave much affirmation, but in that one moment, I knew my ...
A recent Wall Street Journal article highlighted that Sentieo, a financial-intelligence platform, found that expletives in transcripts of quarterly earnings calls, investor conferences and shareholder meetings rose to a five-year high in 2021. The article went on to discuss pros and cons of using foul language in the workplace, but some of the article focused on ways to increase your ...
In this series, we’re talking about five steps to fruitful networking. The final step is Meeting the Needs of Others. As you meet with people, recognize that everyone has needs. This requires seeking to understand your new friends and then, listening carefully for their biggest concerns. My bride, Kathy, can quickly uncover a new friend’s deepest wound or recent concern. ...
In this series we’re talking about five steps to fruitful networking. The fourth step is to Be Curious. My sociable wife, Kathy, has been a big help to me in this area. She is naturally curious about people and is a master of asking questions to learn more about whomever she meets. She has taught me to find out about ...
Before the pandemic, our employees at UBN typically worked 8:30 to 5:00 with some occasional remote work. Our workplace is far more flexible now. Although most of our staff prefer to work in the office, they have the flexibility to work remotely on some days. Some prefer to begin work at 7:30, while others don’t start work until 9. The ...
A reporter recently falsified a story about a conversation that he claimed quarterback, Patrick Mahomes, had with his fiancé and brother. Mahomes supposedly asked them not to attend his football games. I shared this information with my wife only to later discover that the story had been discredited by Mahomes. Soon thereafter, the reporter apologized for his false story. The ...
When Russia attacked Ukraine, the world quickly saw the injustice of this unprovoked attack and rallied to condemn Russia while providing support to Ukraine. Hearts all over the world were heavy for the people of Ukraine, causing thousands to show compassion in a variety of ways. In business, there are also times when a team member is going through a ...
In Harvard Business Review, Susan Peppercorn highlighted five questions to help you retain your employees. Her final question is, “Do you have the opportunity to do what you do best every day?” Talented people can perform different types of functions effectively. However, each person has skills that they love doing. By asking about what they do best and exploring how ...
In Harvard Business Review, Susan Peppercorn highlighted five questions to help you retain your employees. Today I want to talk about her fourth question, “What are we currently not doing as a company that you feel we should do?” When you can make this question specific, for instance, asking, “What are we not doing in our marketing efforts?” it will ...
In Harvard Business Review, Susan Peppercorn highlighted five questions to help you retain your employees. Today I want to talk about her third question, “What do you need from me to do your best work? Employees need to know that you are there to serve them. By giving your employee the opportunity to share what is hindering their progress, you ...
Equipping Others to Do Work Differently
