Many years ago, I had an employee who told me stories of how other people in our building had criticized or slandered me. She was very convincing and specific. It began causing friction between me and a handful of people who had previously been friends of mine. Eventually, I discovered, through conversations with others, that her comments were blatant lies ...
This last year has been harder than ever for business leaders to make good decisions. To make good decisions, it’s necessary to have valid information and data. We have more information than ever, but less clarity on what’s true and what isn’t. Many business leaders are being required to make decisions about masks, vaccinations and social distancing, while the information ...
When I was a banker, I was reviewing a loan request for someone who wanted to buy an additional self-serve car wash. I asked my customer to bring tax returns to verify his information. At our next meeting, he sheepishly handed me his previous year’s tax returns. “I hope you don’t make your loan decision based on this information” he ...
When China discovered the coronavirus in December 2019, they had a choice to make. They could try to bury the news, or they could be transparent and address the problem publicly. Unfortunately, they decided to try to bury the virus for six weeks. If handled transparently, those six weeks could have prevented thousands of lost lives. When crises surface in ...
An article by the Small Business Chronicles states, “A firm, strong handshake transmits your underlying confidence in yourself and your abilities.” Simply stated, a handshake delivers information about whether the client or stranger should put his or her trust in you or in your abilities. Zechariah 8:16-17 says, “Speak the truth to one another; render in your gates judgments that ...
This week we’re discussing four insights the Apostle Paul shares in Ephesians 4:29 that can help guard our tongues against gossip in the workplace. The third insight is Only Necessary Words. Years ago, I served on the board of a new school. One day I received a call from an upset parent who had heard multiple rumors about the leadership ...
Equipping Others to Do Work Differently
