Recently, I had the opportunity to speak to a Fellows program of recent college grads. One question I was asked to address was, “What is something you’ve learned that you wished you would have known in your 20s?” What struck me was how little I understood the importance of investing time in relationships. As an introvert with a financial background, ...
After years of hard work, Paul’s manufacturing business had grown nicely. Then, one of Paul’s key executives decided to start a competing firm. This former employee began building his business by offering Paul’s best employees huge pay increases to work for him. Paul was hurt that this former employee was building his new business by poaching Paul’s employees. Years later, ...
In the past, many people never gave much thought to the reputation of their prospective employer. Those days are over. Today the internet and online sites such as Glassdoor provide job applicants the opportunity to research and understand more about prospective employers. LinkedIn’s research claims that 75% of job applicants consider an employer’s brand before ever applying for a job. ...
An article by the Small Business Chronicles states, “A firm, strong handshake transmits your underlying confidence in yourself and your abilities.” Simply stated, a handshake delivers information about whether the client or stranger should put his or her trust in you or in your abilities. Zechariah 8:16-17 says, “Speak the truth to one another; render in your gates judgments that ...
A recent article by The Discovery Way states, “Nothing can produce better results and ultimately a better impression than maintaining a positive, can-do attitude.” Something as simple as a good attitude will go a long way to building strong relationships with both internal and external customers. Philippians 2:14 says, “Do all things without grumbling or disputing.” The Bible is clear in its ...
Joseph Grenny, author of Crucial Conversations, highlights in a Harvard Business Review article four ways to prepare for a tough conversation. The final way he recommends is to “get curious.” Recently, I had a tough conversation with a family member. Fortunately, before I confronted him with my set of facts, the Holy Spirit prompted me with curiosity for his side ...
Joseph Grenny, author of Crucial Conversations, highlights in a Harvard Business Review article four ways to best prepare for a tough conversation. The third way is to “gather the facts.” Difficult conversations come with opposing views. You may have a history and feelings that shape your conclusions, while the other party has theirs. In fairness to all, do your research ...
Joseph Grenny, author of Crucial Conversations, highlights in a Harvard Business Review article four ways to best prepare for a tough conversation. His second recommendation is to “get your emotions right.” It’s easy to tell ourselves a story about a difficult situation that may or may not be true, stirring up unhealthy emotions. Grenny has discovered that many people absolve ...
Joseph Grenny, author of Crucial Conversations, highlights in a Harvard Business Review article four ways to best prepare for a tough conversation. The first way is to “get your motives right.” The stress of a tough conversation has a way of surfacing selfish motives even more than usual. Grenny recommends that our first step should be to reset our motives. ...
Tough conversations are a part of leadership. Joseph Grenny, author of Crucial Conversations, has studied this subject for 30 years and has concluded that the way we deal with difficult conversations impacts many areas of life. Grenny claims the way we handle tough conversations predicts the magnitude of our influence, the health of our teams, the consistency of innovation, the ...
Equipping Others to Do Work Differently
