Philippians 2

People Skills

2025-06-30T12:03:10-05:00July 10th, 2025|Tags: , , |

Desiring to serve God in his work, Darren often held back to be sure he wasn’t jumping ahead of God by taking actions God didn’t want taken. When Darren proudly described his restraint to his spiritual mentor, the mentor reminded Darren of the many times God used people to accomplish tasks, from Moses seeking his father-in-law’s assistance in the Book ...

Mattering at Work

2025-06-19T16:10:00-05:00July 2nd, 2025|Tags: , , |

A Harvard Business Review article on the Power of Mattering at Work told a story about Jane, a custodian. Jane longed to be more than just a janitor, until her supervisor shared a different perspective.  This supervisor showed Jane the definition of custodian that said, “A person responsible for looking after something.” This wise leader told Jane that she ...

Customer Service Nightmare

2025-04-27T19:57:38-05:00May 13th, 2025|Tags: , , |

Over the years, the car rental industry has consolidated significantly. Recently, I fell prey to the perils of consolidation.   When I went to pick up a reserved rental car, I discovered Avis, Budget, and Payless, who are all owned by the same company, were combined in one building. Although the brands were still distinct, there was only one clerk for ...

Negotiating Agreements God’s Way: Part IV

2025-02-21T20:04:29-06:00March 13th, 2025|Tags: , , |

In this series, we’re discussing five guiding principles on negotiating agreements. The fourth principle is to always work towards a win/win agreement.  Stan was a bank customer who believed he always needed to win all points of every negotiation so that the bank was the loser, and his business was the winner.   Although Stan won occasional battles, it didn’t bode ...

The Peter Principle

2025-01-31T09:18:47-06:00February 24th, 2025|Tags: , , |

In the 1970s, there was a popular book called The Peter Principle by Laurence Peter. The premise of the book was that successful people often receive promotions until they’re finally promoted to a level of incompetence.  The most common application of this principle is in sales. After many great salespeople have success, they often assume their next step is to ...

Squanto: An Effective Business Coach

2024-10-24T16:49:34-05:00November 28th, 2024|Tags: , , |

Likely one of the first American business coaches was a Paxtuxet Indian named Squanto. You may remember the first Thanksgiving story from your childhood.    In 1621, the Pilgrims were dying from hunger and disease. Squanto, an escaped slave that understood English, coached these struggling settlers on how to build a farming and fishing enterprise in this new country.   Even though ...

Putting the Team First

2023-03-13T21:35:28-05:00March 13th, 2023|Tags: , , |

The football game was tied with less than two minutes to go in this year’s Super Bowl when Patrick Mahomes threw a pass to Jerick McKinnon. McKinnon could have scored with the game winning touchdown, but he didn’t. Instead, McKinnon made a split-second decision to stop short of a touchdown. If he had scored the Eagles could have come ...

Impostor Syndrome

2022-06-15T13:42:36-05:00June 9th, 2022|Tags: , , |

The Harvard Business Review featured an article on some benefits of what’s called the Impostor Syndrome. The Impostor Syndrome affects those people who commonly feel inadequate and believe they are a fraud despite having success at work.  A professor at MIT Sloan discovered that those who felt like impostor’s were more “other-oriented” and humble than their peers. This resulted ...

Our Own D-Day

2022-05-25T15:58:32-05:00June 6th, 2022|Tags: , , |

How appropriate that Kathy and I had the start of our marriage on D-Day 35 years ago. I’ve joked with Kathy before that we’ve had 33 good years of marriage.   The first two years felt like the start of our own D-Day battle as Kathy and I both pursued our own selfish interests. Eventually, Kathy and I put Christ ...

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