When I was a banker, many banks became adept at encouraging their banking representatives to increase profits by selling multiple accounts to each new customer. It seems Wells Fargo took this practice to a whole new level. It’s reported that Wells Fargo employees opened over 1.5 million new accounts for customers without their permission, generating millions in fees. Over 5,000 ...
The second Presidential Debate of 2016 felt like a street fight rather than a debate as each candidate repeatedly pummeled the other verbally. Then, unexpectedly, there was a moment of graciousness. A man asked each candidate to share one thing about the other candidate that they admired. Surprisingly, both candidates took the question seriously and answered with a legitimate response. ...
The final letter in our TRUST acronym is T for Truth. You can serve others, build a strong relationship, and even exceed expectations, yet undermine all the trust you’ve built by lying. Jesus only spoke Truth. Before committing to follow him, Peter and Andrew spent enough time with Jesus, that they knew whether or not He was a liar. The ...
One of my daughters recently experienced car trouble and was needing to take her car to a repair shop. Before she left, she said to me, “I’m really nervous about going to these kind of places, because I don’t know much about cars, and I’m afraid they’ll take advantage of me.” When we’re forced to buy services that we don’t ...
Tim Weinhold, Director of Faith and Business for Eventide Funds, recently wrote about the growing disparity between the rich and the poor. Not only has the world’s wealth become concentrated to just a few individuals, the middle class’ net worth has declined 25% from 1983 to 2013, during record economic growth and corporate profits. Weinhold’s research points to the 1980s ...
Prior to Philadelphia’s famous Wanamaker’s department store, prices were usually established by haggling with the shopkeeper. John Wanamaker, a department store legend in the early 1900s, had a philosophical problem with haggling so he invented a fixed price amount for price tags and the money-back guarantee. His problem with the practice of haggling flowed out of his spiritual roots. He ...
In my book, “Unconventional Business,” I highlight four marketing challenges that many of us face in the marketplace in trying to do marketing with truth and love. The final marketing challenge is “Sponsoring Sin.” A friend of ours owns a consumer product company which frequently advertises on television and radio. Early on they discovered the importance of monitoring what their ...
A banker I know says it’s been hard to convince his colleagues to embrace Christianity when they see churches who won’t honor their loan agreements. My friend’s experience has been that many churches are quick to renegotiate when interest rates decline, but they would never allow the bank to renegotiate when rates increase. Some churches teach integrity matters more than ...
At one of my first jobs, several of us were loading merchandise when a new employee named Bob jumped into action. He locked the manager in the bathroom, kicked open the shipping door and began loading his truck with new TVs and stereos! Then he drove off to sell his merchandise. Those of us watching were stunned! Even though the ...
Many organizations reward sales people with bonuses, while the administrative staff is forgotten. This may seem fair to some, but is it? King David was victorious over the Amalekites, but 200 of his men, due to exhaustion, had stayed behind to manage the supplies. Some of David’s warriors refused to share the plunder with them. In 1 Samuel 30:23 David ...
Equipping Others to Do Work Differently
