Listen to the latest 60 second episode of Integrity Moments with Rick Boxx
In this series, we’re discussing five steps to move from struggling to thriving in business. The final step is to Focus on Customers.
Since the pandemic, several restaurants I’ve visited have taken their customer service to a whole new level. They realize their survival is hinged upon retaining and growing happy customers.
When a business is struggling for survival, there are so many urgent issues that it becomes easy to overlook the reason why you started the business – to meet the needs of your customers.
Romans 15:2 says, “Each of us should please our neighbors for their good, to build them up.”
To survive you need to take the steps we’ve been discussing, but somehow you also have to find the time and energy to please your customers.
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