Ted was a bank president who was becoming irritated with the arrogant behavior of his loan officer. Rather than address his subordinate’s frequent issues, Ted avoided conflict by giving the loan officer a great review and a raise! Then one day the loan officer was treating one of Ted’s customers with disrespect. Ted lost control. He exploded with anger in ...
Matthew Gibson and Jeffrey Shrader authored a fascinating report titled, “Time Use and Productivity” that revealed the power of sleep. The summary of their research concluded that adding one hour of sleep a night to the sleep deprived can increase an individual’s earnings 16%. If we lack sleep, we tend to be less productive and make more mistakes. This study ...
For family reasons, a CEO needed a lengthy sabbatical. He had already chosen a successor for his organization, so he turned the reins over to this successor for several months. When the CEO returned to work, he shockingly discovered that his previous goals and efforts had been scrapped for a brand-new vision. His successor ignored the past and the founder’s ...
Dr. Porath, a professor at Georgetown University, wrote a Wall Street Journal article with profound research on the impact civility can have on the workplace. In a survey of over 20,000 employees published in Harvard Business Review, Dr. Porath discovered the benefits of treating others with respect. The study revealed that those who felt their leader demonstrated respect toward them ...
Years ago, Kathy and I had lunch with our 94-year-old friend, Cliff. That day, we learned that Cliff’s destroyer was sunk by a kamikaze pilot during World War II. Although many of the crew died, Cliff pulled himself onto a nearby raft. As Cliff tried to help his friend, and barber, into the raft, two sharks devoured the man right ...
During an interview for a grant, a committee member asked me, “How can people share their faith at work without violating regulations?” “Many people,” I shared, “mistakenly believe we can’t say anything about our faith at work. We do need to be sensitive, but in this country we are able to legally share when the opportunity arises.” The key principle ...
The movie, “Temple Grandin” depicts a brilliant woman trapped in a mind afflicted with autism. In spite of her challenges she discovers that she connects with cattle better than people. She’s now renown for designing cattle handling facilities. In the movie, she presents a concept to a cattle slaughterhouse that’s costly and completely out of the box. Because of her ...
Equipping Others to Do Work Differently
