Listen to the latest 60 second episode of Integrity Moments with Rick Boxx
Small business owners know that customers are the life blood of their organization. So knowingly angering one of them is risky.
A new friend who owns a martial arts academy took that risk recently. After developing his mission statement and core values, he put them on a plaque by the front door of his business.
His mission statement states that their purpose is to glorify God. A customer complained. She thought bringing his faith into a retail business was inappropriate.
He politely said, “I’m sorry to hear that. We will hate to see you go.”
Jesus said in Matthew 10:33, “But whoever disowns me before others, I will disown before my Father in heaven.”
Customers should be cherished, but there are times when choosing to cherish God is more important.
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