In this series, we’re discussing five steps to move from struggling to thriving in business. The fourth step to discuss is Communication.

When I was hired to collect the bad loans at a troubled bank, I learned to appreciate those who openly communicated with me. Out of shame and uncertainty, people often refuse to communicate their struggles with their creditors. Instead of helping, this hurts.

If someone communicates with me, I can help develop a repayment plan. For those who “dodge” me, however, I will typically become inflexible.

Ephesians 4:25 teaches, “Therefore, laying aside falsehood, speak truth each one of you with his neighbor, for we are members of one another.”

If you’re struggling in business, it’s best to swallow your pride and communicate candidly and regularly with your creditors.