Early in Phil’s business career he noticed how easy it was for people—including himself—to speak disrespectfully to and about his bosses or customers. Somewhere along the way he read Titus 2:9-10:
Slaves must always obey their masters and do their best to please them. They must not talk back or steal but must show themselves to be entirely trustworthy and good. Then they will make the teaching about God our Savior attractive in every way.
That’s when Phil realized his customers aren’t paying him to criticize or outsmart them, they’re paying him to please them. When we don’t please customers, we make ourselves and God unattractive.
Phil chose instead to pursue a pure and serving heart. It’s one way Phil knew he could please God.
Today’s Integrity Moment was adapted with permission from the writings of Phillip Cohen.
