For many of us, one of the hardest parts of leadership is speaking truth to one another. As someone who likes to please people, this has been particularly difficult for me over the years. If you desire your employees to become the best versions of themselves, it will occasionally require that you speak hard truths to them about the ...
There was a season when I was managing two loan officers who were very competitive with each other. There were times when I felt like a referee, often being asked to make decisions and choose between these two lenders. It was tempting to side with the one producing the most loan volume to keep her happy, even when it ...
Politicians are often criticized for making promises they know they can’t possibly keep. Unfortunately, politicians are not the only ones who struggle with deception. UBN once purchased software, based in part on their salesperson promising that their software was being fully integrated with another key software product we used. After purchasing this new software, their operational team informed me that ...
Equipping Others to Do Work Differently
