In this series, we’re talking about leadership lessons I learned from the many bank presidents I observed early in my banking career. My first example is Tom.

Many bank presidents wanted a favorable audit, so they typically were somewhat courteous. But not Tom. He came across as aloof and too important to be bothered.

Even Tom’s staff described their president as arrogant.

This bank struggled financially partly because Tom’s team members were often infighting. They had little interest in rallying for a leader who didn’t seem to care about them personally.

Proverbs 28:25 teaches, “An arrogant person stirs up strife, but one who trusts in the Lord will prosper.”

The lesson I learned at Tom’s bank was, arrogance does not attract loyal followers or produce good results. Humility is better.