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If you’ve been at a restaurant lately, you’ve likely experienced longer wait times, slower service and a skeleton staff. Staffing has become a serious issue for many retail businesses.
To navigate these changes, business leaders need to understand the importance of setting expectations as soon as possible. By informing customers that you have a staffing challenge, you will find most customers to be more patient and understanding.
Expectations, however, need to be set for staff as well. They need to know what you’re doing to address any problem.
Psalm 37:37 teaches, “Consider the blameless, observe the upright; a future awaits those who seek peace.”
People need hope that the future will be better. Share that hope by providing realistic expectations to customers and staff. It will provide everyone more peace.
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