I’ve never had an opportunity to work for a company that puts their culture and workers first. I’m willing to pay more to fly Southwest because in the end, they cost less:

  • Free bags.
  • Friendly people.
  • Comfortable planes.
  • No charge for making changes.
  • If there’s a problem I believe they will resolve it with excellence.
  • They’ve never had a plane crash.

They start with love and finish with performance. Airlines must be on time and safe.

Just a few simple strategic activities.

How is it they put culture first, are America’s most loved airlines, and show a profit every year?

Just like Luke said in 6:31, “Do to others as you would have them do to you.”

What would it be like to work for them? To learn from them?

 

Today’s “Integrity Moment” was adapted with permission from the writings of Phillip Cohen.