My daughter, Megan, and her husband, Brian, were remodeling a bathroom and discovered a potential problem. Their previous plumber had tried to sell them on items they didn’t need, so I encouraged Megan to call AB May.
Megan later shared that the AB May serviceman cared enough to look out for their interest. Rather than sell them on tearing out their existing plumbing system, he informed them that he believed their current system could last another 10 years, saving thousands of dollars!
Philippians 2:3 says, “Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves.”
In business, many tend to look out for their company interests more than the customers. To retain customers long term, consider looking out for your customer’s interests first.